Q) How do I join the Group?
A) Contact us. Or go to the "JOIN US" page of the website, fill out the join form and submit it to us electronically.

We'll try to make sure that we're a good fit for your company & that what we have to offer is of actual benefit to you; and we'll make sure that you fit well into the Group & that depends on your size, volume and geographic location.

General Questions

• What are your office hours?
• How do I join the Group?
• I am a manufacturer or manufacturers' representative. How do I get a member roster?
• I am a manufacturer. How do I find out if a particular company is still a member of Power Heavy Duty?

Major Marketing Questions

• How do I get set up to use central billing through Major Marketing?
• Do I call you for a price on a product or do I call the manufacturer?
• Do I call you to inquire about credits to my account or do I call the manufacturer?
• Do I call you to inquire about returns or do I call the manufacturer?
• Do I call you to inquire about shipping status or do I call the manufacturer?
• Do I call you to place an order or the manufacturer?
• How do I get a copy of an invoice? What if I have a question about my invoice?

Membership Dues Questions

• How do I get a statement of my account?
• Why didn't I get an invoice for my monthly dues?
• Do you accept credit card payments?
• When is my membership dues payment due?

Program Questions

• How do I get a copy of a program?

Rebate Questions

• Where is my rebate check?

Website Questions

• I don't see my excess stock item on the "Swap Shop" - What happened to my entry?
• How do I get a password so I can log-in to the member-only areas?
• Why doesn't my password work?